The shipping company does not allow product inspection or waiting for the courier. However, we offer an exchange and return policy, with shipping costs covered by the customer, except in cases of manufacturing defects, where the company bears the shipping costs.
To request a return or exchange, please contact us via WhatsApp at 01030602407 or through the Contact Us page.
Please take a photo of the product and send it along with your order number to request a replacement if the product is defective or does not function as agreed.
We are not responsible for any customer expectations regarding product usage that were not stated in the product description on our website.
