Privacy Policy

Our website respects your privacy and strives to protect your personal data.

This privacy policy explains how we collect and use your personal data under certain conditions. It also outlines the measures taken to ensure the privacy of your information. Finally, this policy defines the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, we use your name and other relevant information in accordance with the privacy policy. We collect information only when necessary or if it is directly relevant to our transactions with you.

We retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the website without providing any personal data. Your identity remains anonymous throughout your visit unless you have a registered account that you access using a username and password.

1 – Data We Collect

We may need to collect your personal information if you wish to place an order for a product on our website.

We collect, store, and process your data to complete your purchase, handle potential claims, and provide you with our services. The personal data we collect may include, but is not limited to, your name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, and payment details.

The information you provide allows us to process your orders, provide services and information requested by you, manage your account, verify financial transactions, audit data downloads, identify website visitors, and improve our site’s design and content. We also conduct demographic research and send useful information about products and services unless you choose to opt out.

We may provide your name and address to a third party for order delivery (e.g., a courier or supplier).

For security reasons, we may store order details but cannot retrieve them directly. You can access your order details by logging into your account. You can also manage your address details. You must ensure confidentiality when accessing your data, as we are not responsible for unauthorized access unless due to our negligence.

Other Uses of Your Personal Information

We may use your personal data for surveys and marketing research for statistical purposes while ensuring full confidentiality. You may opt out at any time.

We may send information about us, our website, products, sales, and offers related to our affiliates or partners. If you do not wish to receive such information, you can click the “unsubscribe” link in any email, and we will stop sending such communications within seven business days.

Some anonymized data may be used for tracking user activity on the site and shared with third parties such as advertisers, but this will not reveal your identity.

Competitions

For any competition, we use the collected data to notify winners and announce offers. Details on participation terms are available for each competition.

Third Parties and Website Links

We may share your information with other companies within our group, agents, or contractors to assist with transactions under the terms of this privacy policy. For example, we may use a third party for product delivery, payment processing, statistical analysis, or customer service.

In the event of a company sale, we may transfer databases, including personal data. We do not sell or disclose your data to third parties without prior consent unless required by law or stated in this policy.

Our website may contain third-party advertisements or links. We are not responsible for their privacy policies or content.

2 – Cookies (COOKIES)

Cookies are not mandatory to visit the website, but they are necessary for using features like the shopping cart.

Cookies are small text files stored on your computer that help identify you as a unique user. They allow us to recognize your device, making your browsing more convenient (e.g., remembering your cart without re-entering your email).

You can disable cookies, but this may limit your website usage. Google Analytics is used to analyze website traffic. Information generated by cookies may be stored on Google’s servers. You may opt out of cookies, but this may affect the site’s functionality.

3 – Security

We implement appropriate security measures to prevent unauthorized access, loss, or destruction of your data. Personal information is stored on secure servers with firewall protection.

Payment details are encrypted for protection, though no online data transmission is 100% secure. We advise against sharing full card details via unencrypted communication. You are responsible for keeping your password and device secure.

4 – Customer Rights

If you have concerns about your data, you have the right to request access to the personal information we hold. You may also request corrections free of charge and opt out of direct marketing at any time.