Shipping policy

The shipping company does not allow inspection or waiting for the delivery person. However, we do offer an exchange and return policy with payment of shipping costs, but not with the same delivery person. You can contact us via WhatsApp at 01030602407 to inform us of this.

(The customer is obligated to pay the shipping costs, except in the case of manufacturing defects, in which case the company is obligated to bear the shipping costs.)

Please send a message via WhatsApp to the number provided to request a return or exchange, or contact us through our contact page to request a return or exchange.

Please photograph the product and send it along with the order number so that it can be replaced with another product if it has a defect or does not function as agreed.

We are not responsible for any expectations regarding product use by the customer that are not mentioned on the product page of our website.